You must cancel your appointment within 48 hours of your scheduled appointment.

No. Not unless you have some specific products or equipment you want us to use.

Unfortunately, we only clean indoors. Exterior job requests will not be fulfilled or considered at any time.

Unfortunately, we do not wash windows.

In order to avoid last minute cancellations, we will send out formal reminder emails prior to the requested service. We do require a 48 hour notice of cancellation via email or voicemail, as those are time stamped for accuracy. There will be a $75 cancellation charge if we do not receive notice before the deadline.

Cash

Bank Drafts

E-transfers

Yes, we have liability insurance and are able to provide proof of insurance if requested.

You know your pets better than we do. However, to ensure everyone's comfort and safety we recommend that the animal be crated, or placed in a separate room for the duration of the job. This will allow the cleaners to complete their assignment without any interference.

Yes. 13% HST will be added to your invoice, which is applicable to all services we offer.